Grievances Redressal System in MoHUA:
Structure of Grievance Redressal Machinery:
Name | Designation | Phone No. and E-mail |
---|---|---|
Shri Dinesh Kapila |
EA , M/o Housing and Urban Affairs are the designated Nodal Appellate Authority in the Ministry..
|
Room No 232, ‘C’ Wing
Nirman Bhawan, New Delhi.
Tel No. 23061397
E-mail:- dinesh.kapila@gov.in
Website-www.mohua.gov.in
|
Smt Sneh Lata |
Deputy Secretary (C,PG & legal), is the overall in-charge of Public Grievances in the Ministry and
Nodal Grievance Officer, GRO(Grievance Resolution Officer)
|
Room No. 211 ‘C’ Wing,
Nirman Bhawan,
New Delhi
Tel No. 23062387
Email : sneh.lata71@nic.in
|
Shri Hari Mohan Jha | Under Secretary (C&PG) |
Room No. 201 ‘B’ Wing,
Nirman Bhawan,
New Delhi.
Tel No 23061047
Email: hm.jha@nic.in
|
Smt. Riddhi Srivastava
|
Section Officer (PG Cell) |
Room No 006, ‘C’ Wing,
Ground Floor, Near Gate no 1,
Nirman Bhawan,
New Delhi.
Tel No : 23062010
Email :- sopg-mud@nic.in
|
Action on Grievances:
The Public Grievance Redressal Mechanism in the Ministry functions on a decentralized basis. The attached and subordinate offices and the autonomous bodies dealing with substantive functions have their respective grievance redressal machinery. The PG Cell of the Ministry in order to ensure that grievances are handled in a fair, objective and just manner particularly follows those grievances where the complainant had failed to get redressal at the hands of internal machinery and the sub-ordinate authorities. No grievance petition received is closed without having been addressed and responded.
Sl. No | Name of Organisations | Public Grievance Officers | Telephone Nos and e-mail addresses |
---|---|---|---|
1. |
Ministry (Secretariat) |
Sh. Dinesh Kapila,EA
(Nodal Appellate Authority).
Smt Sneh Lata, DS (Coord., Legal & PG)
|
Room No 232, ‘C’ Wing
Nirman Bhawan, New Delhi.
Tel No. 23061397, E-mail:-
dinesh.kapila@gov.in
Room No. 211, ‘C’ Wing,
Nirman Bhawan, New Delhi.
Tel No. 23062387
E-mail: sneh.lata71@nic.in
Website:- www.mohua.gov.in |
2. |
CPWD |
Shri Harish Kumar
Deputy Director General (Works)
Shri Umesh Bansal, DDG (HQ)
Shri Prashant Kumar Gupta
Director (PM & PG)
|
Room No. 114, ‘A’ Wing,
Nirman Bhavan, New Delhi.
Tel. No. 23061506
Room No. 108, ‘A’ Wing
Nirman Bhawan, New Delhi,
Tel No. 23062674
Room No 115, ‘A’ Wing,
Nirman Bhawan, New Delhi.
Tel. No. 23062220
E-mail:dirpm@nic,in
Website:– www.cpwd.gov.in
|
3. |
Land & Development Office |
Shri Din Dayal Dy. L&DO-II |
Room No.627, ‘A’ Wing,
Nirman Bhawan, New Delhi.
Tel No. 23061915
E-mail:- din.dayal@nic.in
Website:– https://ldo.gov.in/
|
4. |
Directorate of Estates |
Shri. Manik Chandra Sonowal
Director of Estates
|
Room No. 439, ‘C’ Wing,
Nirman Bhawan, New Delhi.
Tel No. 23061749
E-mail-mcsonowal-upsc@gov.in
Website:– https://esampada.mohua.gov.in/signin/
|
5. |
Directorate of Printing |
Shri Sanjay Singh, Director
|
Room No. 101-102, ‘B’ Wing,
Nirman Bhawan, New Delhi.
Tel No. 23061413,
E-mail:-sanjay.moca@nic.in
Website:- www.dop.nic.in
|
6. |
Delhi Development Authority |
Smt. Gian Chand Sharma,
Director ( SA & GR)
|
Vikas Sadan, INA, C Block, Ground Floor,
New Delhi.
Tel No. 24625134
Email: gyan.sharma793@dda.gov.in
Website:– www.dda.org
|
7. |
National Buildings Construction Corporation Ltd. |
Smt. Divya Bharti, Senior Project Manager |
NBCC Bhawan, Lodhi Road,
New Delhi-110003.
Tel. No. 011-24367314,Mail: tech.hp@nbccindia.com
Website:- https://nbccindia.in/
|
8. |
Town & Country Planning Organization |
Shri Mohd. Monis Khan, |
T&CPO, E-Block,
Vikas Bhawan, I P Estate,
New Delhi-110002.
Tel. No. 23370620
E-mail:- monis.khan@nic.in
Website:- http://tcpo.gov.in/
|
9. |
Department of Publication |
Smt. Lucy Jyoti Beck |
Department of Publication,
Civil Lines,
Delhi-110054.
Tel No. 23813761
E-mail:- acop-dep@nic.in
Website:– www.deptpub.nic.in
|
10. |
Govt. of India Stationary Office |
Shri B. Dhar, |
G.I.S.O., 3 Church Lane,
Kolkata-700001.
Tel. No.033- 22625481
Website:- www.giso.gov.in
|
11. |
National Capital Region Planning Board |
Smt. Nilima Majhi, Deputy Director Tech. |
N.C.R.P.B., Core-IV B, First Floor,
India Habitat Centre,
Lodhi Road,
New Delhi- 110003.
Tel No. 24642287
E-mail: ddtnm-ncrpb@nic.in
Website:– www.ncrpb.nic.in
|
12. |
Delhi Metro Rail Corporation Ltd. |
Shri Omvir Singh Saini, |
Metro Bhawan,
Fire Brigade Lane,
Barakhamba Road,
New Delhi-110001.
Tel No. 23417915
E-mail-planning_dmrc@rediffmail.com
Website:– www.delhimetrorail.com
|
13. |
Pay and Account Office
|
Sh. Siddhartha Dandapat, |
Room No. -307, B-Wing,
III Floor, O/o CCA,
Nirman Bhawan,
New Delhi.
Phone-23062540,
Email- tnc-moud@gov.in
|
14. |
Delhi Urban Art Commission |
Smt. Ruby Kaushal |
Core-6A,UG First Floor, India Habitat Centre,
Lodhi Road,
New Delhi-110003,
Tel No.- 01124619593
E-mail:duac1974@gmail.com
|
15. |
Building Material & Technology Promotion Council |
Shri S.K.Gupta, Chief TDEIC |
Core 5A, India Habitat Centre, Lodhi Road, New Delhi-110008.
E-mail: guptaksharad@gmail.com
|
16. |
Central Government Employees Welfare Housing Organisation |
Shri Roshan Kishore, Asstt. Director (Admn.) |
`A’ Wing, 6th floor, Janpath Bhawan, Janpath New Delhi - 110 001,
Tel Nos. :011 23717249, 011-23739722, 011-23355408
E-mail:cgewho@nic.in
|
17. |
Hindustan Prefab Ltd |
CS Namrata Srivastava Company Secretary |
Hindustan Prefab Ltd.
Jangpura, New Delhi-110014,Tel. No.- 43149800
E-mail:- cs.hpl@gov.in
Website: hindprefabin
|
18. |
Housing and Urban Development Corp. |
Shri H M Bhatnagar, General Manager Law |
Core 7A, HUDCO Bhawan,
India Habitat Centre, Lodhi Road,
New Delhi-110003,
Tel. No. : 24651165,
E-mail : pghudco2018@gmail.com Website : www.hudco.org
|
19. |
National Building Organisation |
Shri Basudeb Das, Director General |
National Building Organisation,
Room no.-210, G Wing,
Nirman Bhawan, New Delhi,
Tel. No. : 23061692
E-mail: basudeb.das@nic.in
|
20. |
National Cooperative Housing Federation of India |
Shri N. S. Mehara Chief Executive |
6A/6, Siri Fort Institution Area,
August Kranti Marg, New Delhi,
Tel No.-011-26490535
E-mail: nchf2001@yahoo.com,
Website: nchfindia.net
|